Penalties

For short notice cancellation

  • If you let us know more than 48h in advance, we just reschedule – no penalties.
  • If you cancel/reschedule less than 24h in advance, 90min. of your prepaid time will be taken.
  • If you cancel/reschedule 24-48h in advance,  60min. of your prepaid time will be taken.
  • in the case that the second short-notice cancelation happens,  the price/h that  YOU  have  with  us  for  tutoring,  is  not  valid  any  more.  Your price/h  will  take  our  current  market  value.
  • no show (without any note/call/txt): 180min prepaid time penalty and your price/h is not valid any more for at least one school year. Unless you have  good,  proven  reason for no-show or for disconnecting, you will have to look for another tutor for the whole next school year. If and when this happens and you still have  prepaid time with us, you will need to use it next school year, or  transfer it to another student by  selling it or  passing  it on as a gift .  In the case  that the  leftover time is transferred to another student, the exact amount of minutes  will be recalculated for the new course/student circumstances.
  • For non payment
  • If you tell that you will be late no problem; we will wait.
  • we will even work for some time with some students when the time runs out.
  • once the wait gets too much, your price/h will take our current market value.
Our  current   market   tutoring  price/h ,  for  ALL  math/physics  courses,  grows  through   out  the  time.   The  cheapest  is in  pre-sale, at  the   start  of  the  course;  the most expensive  is  few  weeks  before  the final  exam. Once  the  student   starts  with   the  certain  price/h, it  is  locked   for  the  duration  of  the  course;  unless  there  are  penalties  listed  above.